A Day in the Life of a Senior Living Community Professional
June 03, 2023
The life of a senior living community professional is a busy, rewarding, and ever-evolving experience. For those considering a career in this field, here is a glimpse of a typical day on the job.
The morning begins with the professional attending to administrative tasks such as verifying or updating paperwork, attending to emails, or conducting an online marketing audit. This is followed by a review of the community’s services and amenities, such as:
- Reviewing the current menus
- Housekeeping and maintenance offerings
- Evaluating the physical condition of the community and its grounds
- Reviewing resident feedback, such as comments and suggestions for improvement
Before lunchtime, the professional will meet with their team to discuss any updates or changes that need to be implemented. This team could include both employees from the senior living community and members from other organizations, such as local hospitals or social service agencies. After the meeting, the professional might decide to check in with current residents or host a tour for prospective residents and their family members.
In the afternoon, the professional will turn to staff management. This could include:
- Conducting staff interviews
- Providing training and development to staff
- Evaluating performance
- Providing support to residents in the form of behavioral health services or public health services, such as providing medical assistance to residents or helping them fill out forms
The end of the day may include attending a networking event or meeting with potential new business partners. These events provide a valuable opportunity to meet with representatives from various businesses and organizations, allowing the professional to learn more about the senior living industry and its current trends.
At the end of a long day, the senior living professional can look back at the day’s accomplishments with a sense of satisfaction. The profession of senior living community professional is both rewarding and challenging, and requires a blend of administrative, interpersonal, and organizational skills. As the population ages and new technologies emerge, the professional must demonstrate flexibility and a willingness to learn in order to stay ahead of the curve.